What are the minimum system requirements for viewing content on starz.com?
The content on starz.com is best viewed with the following system requirements. Supported Browsers:
-Windows XP & Widows Vista: Interent Explorer 6 SP2, 7.0+; Firefox 1.5+, 2.0+
-Mac OSX 10.4 +: Safari 3.1+; Firefox 1.5+, 2.0+
-Adobe Flash: Version 9,0,115,0+
-Screen Resolution: Minimum recommended is 1024x768, optimal is 1280x800, 1280x1024, 1440x900 or higher
How do I log-in to my STARZ account using my social provider account (Facebook, Twitter, Yahoo, Windows Live, and Google)?
To log-in to your STARZ account using your social provider account, you'll need to link your STARZ account with your social provider account. To link your accounts, first, log-in to your social provider account using the icons at the top (Facebook, Twitter, Yahoo, Windows Live, or Google) and then log-in to your STARZ account. You can link one, two or all five of your social provider accounts to your STARZ account by adding connections via the icons at the top of starz.com. If you do not have a STARZ account, you will need to register in order to customize your schedule, rate titles, set reminders & favorites, and access community features & content. You can still share video and pages with your friends using your social provider log-in, however, if you do not have a STARZ account or it is not linked, you will not be able to customize your schedule, rate titles, set reminders & favorites, and access community features & content using your social provider login.
I was registered on the old site. How do I log-in to the new site?
To log-in to the new starz.com, you will first need to reset your password. This is a one-time step required to get you up-and-running on the new site, while protecting your personal information. From the starz.com homepage, select "Log In" in the upper righthand corner of the page. Click on the blue text that reads "Click here for password." On the recover password page, enter the email address you used to register on starz.com and click "Recover Password." A temporary password will be sent to your email address. Note: the temporary password will NOT be the same as your old starz.com password, but will be a short string of numbers and letters. You may copy and paste the temporary password into the log-in box or re-type it. Remember, passwords are case sensitive, so be sure your "Caps Lock" is not on. Once logged in to the new site, you may reset your password by going to the Account Info area of My STARZ.
How do I view the daily, weekly or monthly schedule?
To view the full schedule for a day, week or month, simply click on the download schedule button at the top of the schedule on the righthand side. These are downloadable .pdf files that you may either save to your computer or print for your reference.
How do I customize my schedule and set my My STARZ preferences?
To set your My STARZ preferences, first log-in to My STARZ in the upper right-hand corner of the site. From the My STARZ preference center, you can view your schedule preferences, including channels, feeds and time zone. You can also set your reminder preferences, manage your favorites and select your newsletter preferences from My STARZ.
What are channel feeds, and how do I know which ones I have?
There are two different channel feeds available for each of our STARZ and ENCORE channels. Some video providers carry both feeds, but most carry a single feed of each channel available in their particular line-up. The programming on the East and West feeds of a channel is identical, but the West feed is scheduled three hours later. The West feed is often identified with a "w" on your provider's onscreen programming guide, for example, STZw or ENCw for the West feeds of STARZ and ENCORE. The same identifier may be used in printed guides. You may also verify which feed you have by comparing the current program for a particular STARZ or ENCORE channel to the East and West coast feed schedules on the website or by checking directly with your provider.
I forgot my password. How do I get a new one?
Click on Log-in in the upper right-hand corner of the site and select "forgot password" to have your password sent to the email you used to register for your My STARZ account.
How do I report a problem with the website?
To report any technical issues you may be experiencing on starz.com, please go to our "Feedback Page". Your feedback helps us continue to improve the starz.com experience.